Request Access, Assets, and Tools as Easily as Online Shopping
Turns enterprise access requests into a familiar store — with automated approvals, HR-driven provisioning, and risk-aware intelligence built in.
Protecting the world’s workforce since 1997 • Over 15 Million Licenses Sold
By the Numbers
Share of all help-desk tickets.
Source: Fixify 2026 IT Help Desk Benchmark Report, 50,000+ tickets, 30+ organizations, Jan 2025–Feb 2026.
Why It Matters
In most organizations, getting access is a mystery: users don't know what to ask for or how, requests disappear into ticket queues, and approvers rubber-stamp what they don't understand.
On Checkout
On checkout, workflow automation routes each request for the manager and security approvals your policies require. Embedded IT Store intelligence gives approvers the context they've always lacked — how old an entitlement is, when it was last requested, whether it's actually in use, how often it's requested, its SLA, and its risk — so they grant least privilege instead of rubber-stamping. Approved items are provisioned automatically, with no ticket.
Because the store is tied to HR data, access is provisioned when someone is hired and revoked when their role changes or they leave. Avatier's patent-pending Continuous Governance™ keeps requested access reconciled to each user's role over time, so nothing lingers.
The Business Imperative
Access requests are a black hole. Employees wait days for tools they need on day one, managers approve requests they don't fully understand, and IT drowns in tickets — while over-granted access quietly accumulates into the standing privilege attackers love.
When there is no single, intelligent place to request access, three failures follow: users request too much “to be safe,” approvers grant it without context, and no one revokes it later. Manual provisioning stretches onboarding for days, and the entitlements pile up with no visibility into what's actually used or risky.
| Root Cause | Solution |
|---|---|
| Opaque, Manual RequestsUsers don't know what to request or how, so tickets and delays pile up. | Familiar IT StoreUsers browse and request access, assets, and tools like online shopping — one cart across every system. |
| Blind, Rubber-Stamped ApprovalsApprovers grant access they can't see the risk or usage of, driving over-provisioning. | Embedded IT Store IntelligenceApprovers see risk, usage, age, SLA, and request history to grant least privilege with confidence. |
| Standing, Unreviewed AccessGranted access is never revisited and lingers as standing privilege. | HR-Driven + Patent-Pending Continuous Governance™Access is provisioned and revoked on role change and continuously reconciled to each user's role. |
Manual, opaque access requests are slow, costly, and insecure. Avatier's IT Shopping Cart fixes the black hole — making access easy to request, intelligent to approve, and governed for life.
Featured Capabilities
Users request enterprise software, IT services, assets, subscriptions, and group memberships from a graphical IT Store — building one access cart across multiple disconnected systems and cloud platforms, then checking out like an e-commerce site. The familiar experience drives adoption and gets people productive on day one.
Every catalog item carries the context approvers have always lacked — how old the entitlement is, when it was last requested, whether it's in use, how often it's requested, its SLA, and its risk. That intelligence turns blind rubber-stamping into confident, least-privilege decisions.
Avatier Identity Anywhere 2027™ Preview
Build with the AI You Choose
Premium personalization with zero consultant waste. Spin up an agent that requests access, checks entitlements, or pulls identity analytics—with Claude Code, OpenAI Codex, GitHub Copilot, or any MCP client.
Claude CodeVoice, chat, or any API—identity shows up in
One platform. Every identity experience secured.
Claude Code, OpenAI Codex, GitHub Copilot, Microsoft Teams and Outlook are trademarks of their respective owners. No partnership with or endorsement by any third party is implied.
Avatier's IT Shopping Cart fixes the black hole — making access easy to request, intelligent to approve, and governed for life.
Yes. Every request, approval, and fulfillment is logged.
Independently audited
SOC 2 Type IIISO 27001Requirements and evidence needs
NISTHIPAAGDPRInformed, least-privilege decisions
Integrations
Avatier surfaces access across your entire estate in a single catalog through one unified integration — so users request across disconnected systems in a single cart, and provisioning happens automatically on approval.
Key Advantages & Benefits
Avatier delivers a modern, AI-driven identity and workforce automation platform designed for speed, security, and simplicity.
| Advantage | Key Benefit | Why It Matters |
|---|---|---|
| Familiar IT Store UX | Higher Adoption | Users request access, assets, and tools like online shopping, with minimal training. |
| Cross-Platform Access Cart | One Request, Every System | Build a single cart across disconnected systems and cloud platforms, then check out. |
| Embedded IT Store Intelligence | Smarter, Safer Requests | Risk, usage, age, SLA, and history guide least-privilege requests and approvals. |
| Automated Approval Workflows | Faster, Policy-Driven | Manager and security approvals are routed automatically by corporate policy. |
| HR-Driven Provision & Revoke | Zero-Touch Lifecycle | Access is granted on hire and revoked automatically when roles change. |
| Self-Service Fulfillment | No Ticket Bottlenecks | Approved requests are provisioned automatically — no help-desk ticket. |
| Full Entitlement Visibility | Manage What You Can See | Every IT service, asset, and subscription is visible and requestable in one catalog. |
| Patent-Pending Continuous Governance™ | Always-Right Access | Requested access is continuously reconciled to role, so nothing lingers. |
| Docker Deployment | Deploy Anywhere | Runs on-premise, in the cloud, or fully hosted with isolation by design. |
Top Use Cases
Request access to enterprise applications from a curated catalog.
Bundle access across many systems and clouds in one cart, then check out.
Request laptops, devices, and other IT assets through the store.
Request SaaS subscriptions and licenses on demand.
Request group and distribution-list membership from the catalog.
Request building, physical, and network access.
Request cloud entitlements and resources in the same cart.
Requests route to the right approvers automatically by policy.
Approvers see risk, usage, and SLA to grant least privilege with confidence.
Access is provisioned automatically on hire and role change.
Access is revoked automatically on transfer or termination.
Approved requests are provisioned automatically — no ticket.
Days old, last requested, in use, times requested, SLA, and risk on every item.
Curate and govern what appears in the catalog and who can request it.
Every request and approval is logged for audit evidence.
Requested access is continuously reconciled to each user's current role.
Perfect For These Scenarios
Avatier's IT Shopping Cart delivers critical value and rapid ROI for organizations facing these common challenges.
Rollout
Avatier deploys as Docker containers on-premise, in the cloud, or fully hosted.
34 languages, 24 x 365 always-on identity verification.
ArabicSupported
Arabic League (Egyptian)Supported
BengaliSupported
CatalanSupported
Chinese (Simplified)Supported
Chinese (Traditional)Supported
CzechSupported
DanishSupported
DutchSupported
EnglishCurrent Site
FinnishSupported
FrenchSupported
French (Canadian)Supported
GermanSupported
GreekSupported
HindiSupported
HungarianSupported
IndonesianSupported
ItalianSupported
JapaneseSupported
KoreanSupported
NorwegianSupported
PolishSupported
PortugueseSupported
Portuguese (Brazil)Supported
RussianSupported
SlovakSupportedSpanishSupported
Spanish (Americas)Supported
SwahiliSupported
SwedishSupported
ThaiSupported
TurkishSupported
UrduSupportedArabicSupportedArabic League (Egyptian)SupportedBengaliSupportedCatalanSupportedChinese (Simplified)SupportedChinese (Traditional)SupportedCzechSupportedDanishSupportedDutchSupportedEnglishCurrent SiteFinnishSupportedFrenchSupportedFrench (Canadian)SupportedGermanSupportedGreekSupportedHindiSupportedHungarianSupportedIndonesianSupportedItalianSupportedJapaneseSupportedKoreanSupportedNorwegianSupportedPolishSupportedPortugueseSupportedPortuguese (Brazil)SupportedRussianSupportedSlovakSupportedSpanishSupportedSpanish (Americas)SupportedSwahiliSupportedSwedishSupportedThaiSupportedTurkishSupportedUrduSupportedAnswers for requesters and approvers, security and compliance, and IT.
What users request and how approvals work
Recognized on Gartner Peer Insights
Based on 14 verified customer reviewsIdentity Governance and Administration
Read the reviews on Gartner Peer InsightsProduct overviews for the pillars of Lifecycle & Access Governance. Until a pillar's overview is ready, its datasheet is linked.
Further reading
The 2026 guide to implementing self-service access requests — the request-to-approval-to-provisioning-to-access workflow and the governance that keeps it sound.
Read more
The 2026 enterprise reference on shadow IT provisioning, the five informal paths that bypass IGA, and the architectural pattern that captures them.
Read more
AI-driven user provisioning explained: what it automates, how it differs from rules-based access, and the guardrails that keep autonomous grants safe.
Read moreAccess as Easy as Online Shopping, Governed for Life
Automation can solve most IT tasks — but requesting access is still a slow, opaque bottleneck that drives over-provisioning and standing risk. Avatier's IT Shopping Cart makes every IT service visible and requestable, and every approval informed. It turns access requests into a familiar store and turns approvals into least-privilege decisions — with HR-driven provisioning and patent-pending Continuous Governance™ keeping access right for as long as it's held.
This is how you give users speed and give security control at the same time.
Continuous Governance™, Password Firewall™, and Identity Anywhere™ are trademarks of Avatier Corporation. Patent pending.
